Third Party Hardware Maintenance & Support

Unlock unparalleled peace of mind, optimize your business's efficiency and focus on your core strengths while we safeguard your technology investments with unwavering expertise.

Maintain your network equipment past its warranty or end of service life and have direct access to our 24/7 technical support.

Because of our extensive knowledge of a variety of OEM’s (including Nokia, Cisco, Juniper, Foundry, Extreme), we can support many of your technology assets.

Extend the life of your IT hardware with high-quality hardware maintenance.

ReInsure third party maintenance provides the following benefits:

No restrictive contract levels 24/7 Service Initial phone-based diagnosis On-site services available

Engineer Expertise

Are you reaching your full potential? Want peace of mind?

Our deeply committed and knowledgeable team of field service, and advanced L3 engineers, carry an average of 15+ years of direct OEM experience.

We bring the experience that others simply don’t have!

We have a deep and extensive base of knowledge in network, storage, and transport technology. We can be on-site, at your facility, within 4 hours!

How can you benefit from our maintenance?

Cost savings
Flexible service options
Extended equipment lifespan
Quick response times
Access to skilled expertise

CHANGE THE SCOPE

  • Renaissance has been repairing Ciena product for several years. They have an excellent track record in their ability to reverse engineer, repair solutions on legacy product. ...read more

    Renaissance has been repairing Ciena product for several years. They have an excellent track record in their ability to reverse engineer, repair solutions on legacy product. Their ability to do so has been key for Ciena in being able to support our customers on both current and legacy product.

    Neil McQuillan, Ciena - Leader, Service Operations

  • Renaissance has been a valued and trusted partner of Sierra Wireless for several years. The team is easy to work with and accessible, while driving continuous improvement. ...read more

    Renaissance has been a valued and trusted partner of Sierra Wireless for several years. The team is easy to work with and accessible, while driving continuous improvement.  Renaissance has a strong track record of on time and quality delivery.  They value operational excellence and have successfully passed several quality & ISO audits.

    Rodney White, Sierra - Sr. Director, Warranty & Repair

  • Renaissance was one of the repair vendors that I have managed for the past 7 years.  I have nothing but positive feedback about their performance and due diligence, ...read more

    Renaissance was one of the repair vendors that I have managed for the past 7 years.  I have nothing but positive feedback about their performance and due diligence, in not only repairing current and new cards with the latest technology, but also reviving old cards with dated technology.

    Their return rate was by far the lowest for units being returned under warranty; a sign of quality repairs. Nothing is too much for Renaissance and their team of dedicated staff and engineers.

    Steve Woollard, Verizon – Manager, Device Supply Chain

  • Renaissance had provided Repair, FW/REV Logistics, Warehousing, Upgrade, kitting services for our products for several years. They have an excellent track record of on time and quality delivery. ...read more

    Renaissance had provided Repair, FW/REV Logistics, Warehousing, Upgrade, kitting services for our products for several years. They have an excellent track record of on time and quality delivery.

    They understand our customers’ needs and we continue to work with them on developing service solutions for other products. I can recommend them without reservation to others in need of similar services.

    Vito Corradino, Sierra Wireless – Logistics Manager , US/NA Operations

  • Renaissance have been repairing Verizon wireless product for several years as well as providing logistics support. They have a great track record in their ability to reverse engineer and repair solutions on legacy products. ...read more

    Renaissance have been repairing Verizon wireless product for several years as well as providing logistics support. They have a great track record in their ability to reverse engineer and repair solutions on legacy products.

    The team is very focused on both delivery performance and product quality. We continue to partner with them to support new requests to develop repair solutions. I recommend them without reservation.

    Robert Cullen, Verizon – Director, Network Sourcing

Discover our other services

The Forward Thinking Supply Chain Management ProgramTM