Spares Management

We delve into your network architecture to make your fixed costs, variable. Our completely streamlined process means no downtime. That’s smart resource allocation.

Every piece of equipment (‘PICS’ circuit cards) will signal the NOC (network operation center) notifying us if something is down. Luckily, we already have a back-up in place. Renaissance understands that speed of recovery is critical. We stand by our 98% on-time delivery promise.

That is where RenTrack brings business and operational intelligence to a whole new level. Our one-stop agnostic shop streamlines the spares management process, ensuring that parts are available, no matter what generation is needed. Our user-friendly, real-time portal produces custom reports, providing all you need to know about diagnostics and statistics.

Global Warehousing

Canada USA CALA EMEA Asia PAC

R2 Certified Recycling Process

RenTrack Streamlined Process

Spares Supply 24/7

98% on-time delivery, 24 hours a day. Now that’s a noticeable improvement to a 4-5 day lead time!

Dramatically reduce delays with an automated, streamlined process that ensures parts are where they need to be, on-time, all the time, across North America and expanding into Europe.

Get increased efficiency and control at your fingertips.

  • Access real-time inventory (management)
  • Source missing parts (any vintage, brand or manufacturer)
  • Dispatch automated orders for spares
  • Gain more control of technicians
  • Run reports that reduce administrative staffing needs
  • Get 80% parts coverage or better, regardless of the generation

Warehousing

Centralized warehousing means alleviating the logistical nightmares of operating multiple distribution centers.

If that isn’t enough reason to centralize, consider the savings this will bring. Beef up your bottom line while simplifying the business.

Material across vintages is stocked by part, serial number and barcode. Finished goods are segregated from feed stock and RMA stock.

Renaissance currently has various global storage locations spanning:

  • Canada
  • USA
  • CALA
  • EMEA
  • Asia PAC

Restocking & Replenishment

Is your business growing or shrinking? Good news is we have solutions for both.

Remonetize and put cash back into your company regardless of the parts you need, or don’t.

  • Excess Buy Back: Let Renaissance help manage your network EOL (end-of-life) cycle by enabling an equipment buy-back and disposal service on all legacy installed base excess telecom equipment.
  • Excess Resale: Renaissance can enable a resale “consignment” service for disposing of excess and obsolete network equipment.
  • Environmental Solutions: Our recycling partners adhere to the R2 Certified Process that means 99.8% of unused material does not end up in landfills.

How do our OEM & End user clients benefit?

Access a wide breadth of spares (vintage)
Consolidate warehousing
Lower fixed costs
Automate reporting
Increase speed of sparing to 24-hours
Pay only what is needed

CHANGE THE SCOPE

  • Renaissance has been repairing Ciena product for several years. They have an excellent track record in their ability to reverse engineer, repair solutions on legacy product. ...read more

    Renaissance has been repairing Ciena product for several years. They have an excellent track record in their ability to reverse engineer, repair solutions on legacy product. Their ability to do so has been key for Ciena in being able to support our customers on both current and legacy product.

    Neil McQuillan, Ciena - Leader, Service Operations

  • Renaissance has been a valued and trusted partner of Sierra Wireless for several years. The team is easy to work with and accessible, while driving continuous improvement. ...read more

    Renaissance has been a valued and trusted partner of Sierra Wireless for several years. The team is easy to work with and accessible, while driving continuous improvement.  Renaissance has a strong track record of on time and quality delivery.  They value operational excellence and have successfully passed several quality & ISO audits.

    Rodney White, Sierra - Sr. Director, Warranty & Repair

  • Renaissance was one of the repair vendors that I have managed for the past 7 years.  I have nothing but positive feedback about their performance and due diligence, ...read more

    Renaissance was one of the repair vendors that I have managed for the past 7 years.  I have nothing but positive feedback about their performance and due diligence, in not only repairing current and new cards with the latest technology, but also reviving old cards with dated technology.

    Their return rate was by far the lowest for units being returned under warranty; a sign of quality repairs. Nothing is too much for Renaissance and their team of dedicated staff and engineers.

    Steve Woollard, Verizon – Manager, Device Supply Chain

  • Renaissance had provided Repair, FW/REV Logistics, Warehousing, Upgrade, kitting services for our products for several years. They have an excellent track record of on time and quality delivery. ...read more

    Renaissance had provided Repair, FW/REV Logistics, Warehousing, Upgrade, kitting services for our products for several years. They have an excellent track record of on time and quality delivery.

    They understand our customers’ needs and we continue to work with them on developing service solutions for other products. I can recommend them without reservation to others in need of similar services.

    Vito Corradino, Sierra Wireless – Logistics Manager , US/NA Operations

  • Renaissance have been repairing Verizon wireless product for several years as well as providing logistics support. They have a great track record in their ability to reverse engineer and repair solutions on legacy products. ...read more

    Renaissance have been repairing Verizon wireless product for several years as well as providing logistics support. They have a great track record in their ability to reverse engineer and repair solutions on legacy products.

    The team is very focused on both delivery performance and product quality. We continue to partner with them to support new requests to develop repair solutions. I recommend them without reservation.

    Robert Cullen, Verizon – Director, Network Sourcing

Discover our other services

The Forward Thinking Supply Chain Management ProgramTM