RePair & Testing

Did you know? 85% of all networking products are developed in Ottawa and Dallas.

So it isn’t a surprise that we are strategically located to offer our clients original design talent – across all networking products.

Specializing in test and repair of legacy and current generation telecom products for Canada, USA and Europe, Renaissance also prides itself on global physical distribution.

We believe our quality engineering is unmatched. All repairs come with flexible warranties.

Certifications include:

ISO 9000-2015 IPC 610 IPC 7720 IPC 620

Our repair process is always ROHS compliant.

Quality Engineering & Sustainability

Break-fix isn’t a strategy, it’s a tactic.

We pride ourselves in reengineering what doesn’t work – which brings us to the core of the issue. Put those Band-Aid solutions aside and increase the longevity of your network.

  • Upgrades offered; class A, B, C changes
  • Tests performed to A class installation procedure on SLAT
  • OEM-quality repair
  • Component Reengineering, Engineering upgrades

Deeper Diagnostics

To see clearer, dig deeper.

We engineer repair solutions with attention to detail that is often overlooked by our competitors. Looking at issues from different angles is where we excel.

  • Card level debug is our strength in repair engineering
  • All cards, frames and bays are tested for continuity, bit error, loop back, power in/out, fiber cut and forced switch
  • Tracking of releases & serial numbers

Multi-Vendor Repair

Vendors can be partners - or commodities.

Partnering with the right vendors increases the longevity of assets that you currently own. Ask yourself whether your vendors are helping you develop growth strategies, or pressuring you to switch to next generation; prematurely.

  • Make empowered decisions
  • Streamline a smarter repair process
  • Access network-centric repair to keep circuit cards & system elements running longer
  • Ensure the repair process is ROHS compliant
  • Manage your supply chain for repair

What this means for our OEM and End user customers?

95% on-time delivery
Increased efficiency
Custom solutions
Lowest scrap rate
Resource optimization
Longevity of assets

COMMON REPAIRS

  • Renaissance has been repairing Ciena product for several years. They have an excellent track record in their ability to reverse engineer, repair solutions on legacy product. ...read more

    Renaissance has been repairing Ciena product for several years. They have an excellent track record in their ability to reverse engineer, repair solutions on legacy product. Their ability to do so has been key for Ciena in being able to support our customers on both current and legacy product.

    Neil McQuillan, Ciena - Leader, Service Operations

  • Renaissance has been a valued and trusted partner of Sierra Wireless for several years. The team is easy to work with and accessible, while driving continuous improvement. ...read more

    Renaissance has been a valued and trusted partner of Sierra Wireless for several years. The team is easy to work with and accessible, while driving continuous improvement.  Renaissance has a strong track record of on time and quality delivery.  They value operational excellence and have successfully passed several quality & ISO audits.

    Rodney White, Sierra - Sr. Director, Warranty & Repair

  • Renaissance was one of the repair vendors that I have managed for the past 7 years.  I have nothing but positive feedback about their performance and due diligence, ...read more

    Renaissance was one of the repair vendors that I have managed for the past 7 years.  I have nothing but positive feedback about their performance and due diligence, in not only repairing current and new cards with the latest technology, but also reviving old cards with dated technology.

    Their return rate was by far the lowest for units being returned under warranty; a sign of quality repairs. Nothing is too much for Renaissance and their team of dedicated staff and engineers.

    Steve Woollard, Verizon – Manager, Device Supply Chain

  • Renaissance had provided Repair, FW/REV Logistics, Warehousing, Upgrade, kitting services for our products for several years. They have an excellent track record of on time and quality delivery. ...read more

    Renaissance had provided Repair, FW/REV Logistics, Warehousing, Upgrade, kitting services for our products for several years. They have an excellent track record of on time and quality delivery.

    They understand our customers’ needs and we continue to work with them on developing service solutions for other products. I can recommend them without reservation to others in need of similar services.

    Vito Corradino, Sierra Wireless – Logistics Manager , US/NA Operations

  • Renaissance have been repairing Verizon wireless product for several years as well as providing logistics support. They have a great track record in their ability to reverse engineer and repair solutions on legacy products. ...read more

    Renaissance have been repairing Verizon wireless product for several years as well as providing logistics support. They have a great track record in their ability to reverse engineer and repair solutions on legacy products.

    The team is very focused on both delivery performance and product quality. We continue to partner with them to support new requests to develop repair solutions. I recommend them without reservation.

    Robert Cullen, Verizon – Director, Network Sourcing

Discover our other services

The Forward Thinking Supply Chain Management ProgramTM